Cancellation policy of Canchana GmbH

A. Cancellation Policy

Introduction

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the 1st The day on which you or a third party designated by you, who is not the carrier, took possession of the last item of goods.

To exercise your right of withdrawal, you must inform us (Canchana GmbH, Obermeiers Feld 3, 33104 Paderborn, Germany, Tel.: +49 (0) 52 54 . 930 986 - 0, E-Mail: info@canchana.shop) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the revocation

If you cancel this contract, we will refund all payments we have received from you, including 2 the delivery costs (excluding any additional costs resulting from your choice of a delivery method other than our cheapest standard delivery option) will be refunded immediately and no later than fourteen days from the day on which you received the goods . on which we receive your notification of cancellation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless otherwise agreed. Unless otherwise expressly agreed, you will not be charged any fees for this refund. 4 We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return the goods immediately and in any way Case 5 no later than fourteen days from the day on which you inform us of your withdrawal from this contract. to return or hand over the goods. The deadline is met if you return the goods before the end of the fourteen-day period . send.

They bear the immediate Costs of returning the goods.

You are only liable for any loss in value of the goods if 7 this loss in value on a purpose for examining the condition, properties and functioning of the goods 8 is due to unnecessary handling of them.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

B. Cancellation form

If you wish to cancel the contract, please fill out this form and return it.

To

Canchana GmbH Obermeiers Feld 3 33104 Paderborn Germany

Email: info@canchana.shop

I/We ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( )

Ordered on ( ) ____________ / received on ( ) __________________

Name of consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for notifications on paper)

Date

(*) Delete as appropriate